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Any existing Invision Studio file I try to open, opens to a blank screen. All elements are still there but not viewable. I have tried copying over to a new document and that did not work. Operating system details attached..
Sorry to hear that you're encountering this issue with Studio. Thanks for providing the details you have above! To get a better idea of what might be causing this, let's troubleshoot a bit here:
Look forward to hearing from you,
Thanks in advance for your help.
So sorry to hear that this didn't help! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.
I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.
I apologize for any frustration and disruption that this issue is causing you!
Thanks for hanging in there,Michael
Hi! Same case here :(
Build details here
Thanks for taking the time to provide all of those details, Nico. Since we're seeing an uptick in reports of this issue, I believe your case may be related to the known issue that our team is looking into.
That being said, I'll be opening a ticket on your behalf with our Support team including all of the details you've provided here. They will be able to troubleshoot directly with you, more in depth. Please look out for an email from one of our Support agents soon.
Thanks for reporting this!
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