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InVision ambassador ambassador
Allan Bardwell Allan Bardwell

Assets not showing up after being added from App Store

I have added apps and assets from the store which show up in the 'Your Stuff' and 'Assets' window sections but after closing the App window, it does not appear in the documents under library or anywhere else. 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Allan,

Sorry to hear that some of your Assets are now missing. To get a better idea of what's going on here, can you please provide the following information?:

  1. A screenshot of your "About this Mac" overview.
  2. The version of Studio that you're using.
  3. A screencast or screenshots displaying the issues that you're running into.
  4. Have you attempted to log out and back into Studio to see if the problem persists?

To access Inspect to view your Assets in InVision Cloud follow these steps:

  1. After syncing your Sketch, Photoshop, or Studio document, sign in to your Cloud V7 account.
  2. Navigate to the Documents page and open your prototype.
  3. At the bottom of the page, click the Inspect icon.

As seen in the screenshot above, the Inspect UI has a few different components:

  • Canvas: Use the canvas—between the two pink borders we've added to the screenshot above—to hover over and/or click any elements you want to inspect.
  • Layers panel: Select any groups or layers on the current screen.
  • information panel: Access your screen’s dimensions, colors, fonts, and more.

Hope this helps!

Look forward to hearing from you,

Shaina

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