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Scott Himmer Edited

Errors setting offset when pinning artboards from hotpots

The pinning of artboards as a footer or header is a really great feature. Now the bad news!

I have run into this before and again today. I'm going crazy and ready to bail on this thing. When I set an offset value; e.g. 20px from bottom I continually get the error shown. When I remove the value if works fine.

"px from bottom"

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Scott Himmer
InVision ambassador Scott Himmer , ambassador
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This issue also impacts the offset for "px from center".

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Scott Himmer
InVision ambassador Scott Himmer , ambassador Edited
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The work around for this appears to be expanded the art board and leaving space above or below the art board component. Annoying as that may be.

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Jeremy Bauer
InVision ambassador Jeremy Bauer , ambassador Edited
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Hi Scott,

Thanks for reaching out to the Community about this! So sorry to hear you’re having this trouble with your overlay positioning in your prototype. I know this type of issue can be really frustrating!

Could you answer a few questions to help us look into this?

  1. What is the name of the affected prototype?
  2. What browser and operating system are you using? You can get these details all at once, if you’d like, by going to http://www.whatsmybrowser.org/, clicking Copy, and pasting the link it gives you here.
Once we have those details, we can start investigating. Thank you again for posting about this!
 
Best,
Jeremy
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Scott Himmer
InVision ambassador Scott Himmer , ambassador
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Prototype Name: Student Characteristics

OS: https://whatsmybrowser.org/b/BWV7EYF

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Jeremy Bauer
InVision ambassador Jeremy Bauer , ambassador
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Hi Scott,

Great! Thank you very much for sharing those additional details with us.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

Again, sincere apologies for any frustration and disruption this issue's causing you!

Thanks for hanging in there,
Jeremy

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