Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.


InVision ambassador ambassador
Daniel Leong Daniel Leong Edited

Detaching or deleting component crashes Studio.

I have a component containing a table with 25 columns (Each having a container) and 100+ rows (Each having a container). 

Upon detaching or deleting the component studio crashes. See screenshots below. There is no error message. Windows/Studio just stops responding

Updating the component also crashes studio regularly. To avoid this I need to save > exit > reopen regularly.

Opening the file also crashes studio regularly.

My processor is Intel i5-6300HQ CPU with 8gb RAM. Windows 10 Enterprise.

The Studio file size is 8.5mb which uses 4gb+ of RAM.

Any help would be appreciated.

0

comments

sort by


Camille M
InVision ambassador Camille M, InVision Employee , ambassador
Comment actions Permalink

Hi Daniel,

So sorry to hear that you’re running into this issue with this file crashing! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,
Camille

 

1

join the conversation

to comment, sign up or sign in.