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InVision ambassador ambassador
rogan rogan

Error message issue when upload to Invision

Hi, InVision I have a error message when trying to upload prototypes from Sketch to Invsion. And no assets show on Inspect mode. But when I login with my personal accout,everything is fine. Maybe these error issue happened with my office team account?So essentially I would like to why,thank you~

Running Max OS Catalina 10.15.2

Craft 1.0.91 (v169)

Sketch Version 61.2 

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Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Hi Rogan,

So sorry to hear that you’re running into this issue! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,
Camille

 

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