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InVision ambassador ambassador
rogan rogan

Error message issue when upload to Invision

Hi, InVision I have a error message when trying to upload prototypes from Sketch to Invsion. And no assets show on Inspect mode. But when I login with my personal accout,everything is fine. Maybe these error issue happened with my office team account?So essentially I would like to why,thank you~

Running Max OS Catalina 10.15.2

Craft 1.0.91 (v169)

Sketch Version 61.2 



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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Our engineers were able to deploy a fix and we're seeing this now sync correctly. Please do note that your old prototype that had this issue will not be resolved and you will have to resync the prototype with Craft in order to make sure it works correctly.

If anybody else is still encountering issues, please do let us know.


Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Hi Rogan,

So sorry to hear that you’re running into this issue! Thanks for providing the details you have here in Community for our team to use for further troubleshooting.

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,



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