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InVision ambassador ambassador
Vineetha K

Play GIF only once

Hi,

 

I exported gif from Photoshop to with no loop which plays only once and when i upload into invision prototype it plays in infinite loop. Is there a way to set to play once instead of infinite loop?

I am using Chrome Browser.

 

Thanks,

Vineetha K

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Vineetha,

So sorry to hear that you're running into issues with your GIF looping when uploading your prototype to InVision Cloud. I noticed that you are currently working with one of our Support agents on this issue.

As mentioned by your Support agent, if you delete the existing screen, save a new version of the GIF and upload again do you get the same issue? They have uploaded your attachment and it looped. Then, they opened the file via Photoshop to find the loop vs once setting in which they changed it, saved a new file and uploaded as a new screen. That screen does not loop for us  when viewing the screen in our account. 

I have made your Support agent aware of your post here in Community. They will be able to best assist you moving forward.

Thanks,

Shaina

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Vineetha K
InVision ambassador Vineetha K , ambassador
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Thank you Shaina. This really helped and is working as expected

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Vineetha K
InVision ambassador Vineetha K , ambassador
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Thank you Shaina. This really helped and is working as expected

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