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InVision ambassador ambassador
Lucas Lucas

Studio crashed and all progress gone

My studio froze and I was forced to force quit Studio. I really just worked 4h+ on something and thought it was auto saved, all my progress is gone. Only my published prototype in Invision is up-to-date. Please tell me that there are recovery options. I'm really stressing out. 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Lucas,

Thanks for reaching out — I'm so sorry to hear that you've lost some of your work after force-quitting Studio

Unfortunately, Studio does not have the ability to auto save at this time. Sadly, we would be unable to recover any lost work. 

I do know that our Product team is closely tracking a request to allow Studio to autosave. I will open a ticket on your behalf to let them know that you've been impacted by this.

I feel so terrible that I don't have better news to share at this point. Please let us know if there's anything else we can help out with.

Thanks for hanging in there,

Shaina

If anybody else would like to add their feedback about this potential feature, please fill out a ticket with Support here detailing the feature you are looking for.


Boogle HQ
InVision ambassador Boogle HQ , ambassador
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Hi , I am also experiencing invision studio crashed, and it is quite consistence. I am not sure it is because of the way to design our prototype. but it's just keep crashing in MAC ,please let me know it's a way to optimise our work in order not to crash.

 

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Camille M
InVision ambassador Camille M, InVision Employee , ambassador
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Hi there,

I noticed that one of our Support agents has following up on your ticket with some troubleshooting questions. They will need the information requested in their response in order to determine if you're encountering the same issue that our Engineering team is currently looking at.

If you have any trouble finding the response via email from our Support agent, please let us know.

Best,

Camille

 

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