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InVision ambassador ambassador
Christina Grillo Christina Grillo

Inability to log into Craft with Okta


I recently updated to the latest version of Craft for Sketch and it will not let me log into my team domain. I think it has something to do with Okta interfering with it, because while it is loading the okta sign in screen keeps flashing. As a result I am unable to sync any of my prototypes. 



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Mike Siegle
InVision ambassador Mike Siegle, InVision Employee , ambassador
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Hi Christina,

Thanks for bringing this to our attention. I'm terribly sorry to hear you ran into this snag when trying to sign into Craft with Okta. 

I’m opening a ticket on your behalf with our Support team so they can troubleshoot with you internally. Please keep an eye out for an email from one of our Support agents soon.

In the meantime, can you please try connecting to a different network, then trying to sign into Craft?

I apologize for any frustration and disruption that this issue is causing you!

Thanks for hanging in there,



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