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InVision ambassador ambassador
Rene Zammit

Pasting issues

If i am at the bottom of the artboard and i paste a simple image, the image shows top left of the artboard. Everytime I paste something, I have to scroll back down and dragging the image i pasted with me.

If you have a look at sketch, if you are at the bottom of the artboard and paste something, it pastes in that area you are at.

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Kayden Knauss
InVision ambassador Kayden Knauss , ambassador
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Hey Rene,

Sorry to hear you're running into this while pasting images. To determine what might be causing this, can you please provide the following information?

  1. A screenshot of your "About this Mac" overview or other OS details
  2. The version of Studio that you're running
  3. Does this happen when you're zoomed out on the artboard, or in, or both regardless?

Hope to hear back soon!

Kayden

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Rene Zammit
InVision ambassador Rene Zammit , ambassador
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Attached please find the screenshots you requested for problem one. You can see a short video here of the problem I am facing ---> https://youtu.be/TXHsDRtwzkc

Apart from that I spotted another problem with SVGS. On Sketch you can copy and paste an svg from a folder. On invision when i try to paste it nothing happens. I tried 10 svgs and none of them got pasted. You can see video here ----> https://youtu.be/U1RoTznI1dk . the only way to add an svg is to drag it from a folder to the studio app. Still the svg is not showing correct (most of them are cut)

I am a sketch user and i would like to switch to studio. I really hope that these will be fixed because it is annoying.

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Rene,

I really appreciate the time that you've taken to provide the details that you've provided here and in your other post. As mentioned in my response on your other post, I will be opening a ticket with our Support team so that they can take a closer look at the copy/paste issues that you've been encountering.

Please keep an eye out for an email from one of our Support agent soon. I will be sure that your Support agent has all of the necessary information to address this issue.

Thanks for hanging in there,

Shaina

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