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InVision ambassador ambassador
Travis Roberts Travis Roberts Edited

Hotspots not visible in Sketch

Hi all, 

 

I haven't been able to view the craft hotspots I create within Sketch itself. It seems like they sync with InVision ok, but since I can't actually see them in my Sketch files (toggling X doesn't work) I'm not able to edit or delete any either. Anyone else running into this problem lately?

 

Sketch Version 59 (86127)

Craft v1.0.88 (162)

MacOs Mojave v10.14.6

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Travis,

So sorry to hear that you're running into issues with your hotspots not working correctly. To get a better idea of what's going on here, I would like to have our Support team take a look directly at your file for you.

I noticed that you have opened a ticket with our Support team. I have notified them of your comment here in Community. Please keep an eye out for an email from one of our Support agents soon.

Thanks for hanging in there,

Shaina

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Laurel Hulme
InVision ambassador Laurel Hulme , ambassador
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Hi, What was the result of this? I also have an issue of not always being able to edit hotspots/add interactions, but I'm not sure if it's related.

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Travis Roberts
InVision ambassador Travis Roberts , ambassador
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Hi Laurel,

Support was able to walk me through completely wiping Craft from my laptop and re-installing from scratch. Seemed to fix the issue. 

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Laurel Hulme
InVision ambassador Laurel Hulme , ambassador
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Thanks! Maybe I'll just try that and see if it solves the problem. Cheers!

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Laurel Hulme
InVision ambassador Laurel Hulme , ambassador
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Thanks! Maybe I'll just try that and see if it solves the problem. Cheers!

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