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InVision ambassador ambassador
Michail Panagiotidis Michail Panagiotidis

InVision Sync macOS Catalina support


Can you confirm if InVision Sync works with macOS Catalina? I upgraded yesterday and I get a "NOT SYNCING" message at the top of the app menu.






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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador Edited
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Hi Michail,

Sorry to hear that you're running into issues with syncing on macOS Catalina. To get a better idea of what might be causing this, can you please provide some additional details?:

  1. A screenshot of your "About this Mac" overview
  2. A screenshot of the error message that you're seeing
  3. Are you using InVision Sync or Craft Sync? 
    3a. If InVision Sync, please provide the version number that you're running.
    3b. If Craft Sync, please provide the Craft Manager and Craft Sync plugin version numbers that you're running.

Look forward to hearing from you,



InVision ambassador patrice , ambassador
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Hello, i had the same problem with Catalina. Problem solved ! I just signed out, then chosed the folder to sync, and signed in. Everything works fine.


Michéle (Mikele) De Sousa
InVision ambassador Michéle (Mikele) De Sousa , ambassador
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Hi Patrice

Thanks for providing your feedback and so glad to hear you solved the issue. 

Thanks for sharing and if there is anything you may need assistance with in the future, please do let us know.

Stay awesome! 


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