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InVision ambassador ambassador
Niels Meier Niels Meier

Poor performance of prototype

Hi Studio-Experts,

i've recently used STUDIO to design a very (!) simple prototype for iPhone.
It's basically just two screens but the performance of the horizontal scrolling is lagging so bad i really wonder what the problem is here? I'm using a iPhone 7 to test and it's an awful experience.

Check it out on your mobile phone:
https://projects.invisionapp.com/prototype/20190904-Vergleichstabelle-ck05bqia00116g201i1btu2hd

Any ideas how to make scrolling more natural?

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Niels,

Thanks for taking the time to reach out here in Community and share your project with us! Sorry to see that you're having issue with horizontal scrolling in your prototype. To get a better idea of what might be causing this, can you please provide some additional information?:

  1. The version of Studio that you're using
  2. Are you testing this on your iPhone 7 in the InVision iOS app or your phone's browser?
    If the app, what version are you running?
    If your mobile browser, can you please provide your browser details?
  3. Is this happening with all prototypes or just this one?
  4. Have you tested this on your computer? Is it working fine there?

Look forward to hearing back,

Shaina

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Niels Meier
InVision ambassador Niels Meier , ambassador
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1. Version 1.22.1

2. Yes, I use the InVision iOS app, latest version!

3. I tested a simple horizontal scrolling with just grey containers – same problem, very laggy

5. I don't want to test this on my computer, since it's a mobile app

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Thanks for providing those details, Niels. At this point, I would like to pass this along to our Support team to troubleshoot more directly with your prototype.

I will open a ticket on your behalf including all of the information that you've provided here. Please keep an eye out for an email from one of our Support agents soon.

Thanks for hanging in there,

Shaina

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