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InVision ambassador ambassador
Andreas Boos Andreas Boos

Artboard is not placed correctly

Hi there,

somehow some of my artboards are not placed correctly anymore, there is a white border on the right side and the bottom. I don't know how this was happening and don't find any mistakes in my design.

Can someone help here?

 

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Kayden Knauss
InVision ambassador Kayden Knauss , ambassador
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Hey Andreas,

Sorry to hear your artboards aren't placed properly and you're seeing a white border.

You mention that the artboards within your design software are appearing correctly, would you mind updating and replacing the screens to see if this fixes it?

Here's how to replace your screens:

  1. Go to the screen you want to replace.
  2. Drag and drop the updated image into the browser. The screen will be replaced. If you want to replace multiple screens, try doing so from the prototype home page. Click the upload screens and drag and drop all of the images to replace them.

Here's a help article that includes a video as well.

Please let me know if this doesn't fix the white borders and we can further troubleshoot for you.

Best,
Kayden

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