I come from a heavy design background and have always surrounded myself with anything and everything design related. From print design to web design to branding to product, design has been at my forefront.
For the last year I have been taking a risk doing something else- acting COO for a small business. While I no longer actively wear my designer hat, I am always trying to find new practical ways of implementing my design knowledge to improve the business.
Whether or not you're in similar shoes, what are some ways to improve small business with design thinking?