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InVision ambassador ambassador
Francis Francis Edited

Craft missing gear icon after update

Currently on Sketch 55.2, just updated Craft, and the gear icon is missing therefore I cannot sign out to use a different Invision account (for work reasons), please help!

And yes I have tried uninstall and reinstall Craft, same results. 

 

 

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Kayden Knauss
InVision ambassador Kayden Knauss , ambassador
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Hey Francis,

Sorry to hear you've lost your Craft gear icon. So that we can figure out what is causing this, can you please send us the following information?:

  1. A screenshot of your "About this Mac" overview or other OS details
  2. Can you confirm for us which version of Craft you updated to?

Look forward to hearing from you,

Kayden

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Chris Detzi
InVision ambassador Chris Detzi , ambassador
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Same issue here.  I'm on Sketch 55.2 and Craft 1.0.84.  I can't sign-out or switch accounts, even on restart of both Sketch and Craft.  

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Chris,

I apologize for any frustration that this issue is causing for you. In order to take a closer look at this for you, we will need some additional information:

  1. A screenshot of your "About this Mac" overview or other OS details
  2. A screenshot showing the issue that you're facing
  3. Have you attempted a comprehensive uninstall and reinstall of Craft?

Look forward to hearing from you,

Shaina

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