Sorry, the InVision Help Center does not support Internet Explorer. Please download
Microsoft Edge or another modern browser.
No results found for the query
[[ query ]]
View all results
Sketch Version: 55.2
Craft Version: 1.0.84
Cannot inspect any new Art board that I synced from craftUpdate: The issue has been fixed with the latest Craft version 1.0.86
Great news! Our engineers identified the source of the and have released a fix in the newest version of Craft. We have tested here and everything's working correctly once more. Please update to the latest version of Craft, 1.0.86, and give this another try -- let us know if you are still having trouble. Otherwise, thanks for your patience while we worked to fix this issue.
Thanks for reaching out and sorry to hear the issue you are experiencing.
I want to ask, the artboard you are importing. Does it have the same name as any of your other boards?
I guessed it was the problem of the naming at first then I tried a couple of other tests:-
None of the above worked. Checked out all my latest synced boards and all of them have the same problem except for the older ones which were just updated.
Thanks for reaching out to us here at InVision and apologies for the inconvenience. In order to determine what might be causing this, can you please provide some additional information?:
Look forward to hearing from you,
Thanks for providing that information! At this point, I would like for our Support team to investigate this further for you.
I will open a ticket on your behalf with our Support team including all of the details that you've provided. Please look out for an email from one of our Support agents soon.
Thanks for your patience,
I'm having the exact same problem and have tried the steps mentioned above... including uninstall and re-install, dsabling plugins, restarting, creating new artboards...
Screens seem to upload properly, but Inspect mode remains unavailable:
Technical info: Sketch 55.2, Craft 1.0.84
Thanks for your help!
Sorry to hear you are having a similar issue and that the steps mentioned are not working.
Can I ask, before I can give my input:
Let me know and we can take it from there.
Have a great day and stay awesome.
Hi Michéle thanks for the reply
You stay awesome :-)
I just found out something extremely strange... which "solved" the issue in a way.
So I'm working in `FILE A`, and my problem is that Inspect doesn't work with uploads via Sync.
I think the solution will be to paste all my artboards in `FILE B` and work from there.
FYI, I have tried to "Save as..." my original file, but it didn't fix the issue...Hope that helps
Thanks for providing that information, Nicolas. If you continue to run into issues, or if you would like me to report the details you've provided to our Support team, please let me know.
Have a wonderful day,
The issue has been fixed with the latest Craft version 1.0.86
to comment, sign up or sign in.