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I updated craft but cant login, it just pulses the C logo over and over. I've tried logging in by domain and by email, no luck :/
sketch 54.1 (76490)
craft manager 1.0.80
sync prototype 2.3.130
Sorry to hear that you're having issues logging into Craft Manager after updating, Ed. So that I can better understand what might be causing this, can you please provide the following information?:
Look forward to hearing from you,
3) I don't get any errors, the craft login screen just constantly bounces the logo
4) I haven't tried this, but would of never thought to do this
Thanks for providing that information. As a next step, I'd like to have you perform a comprehensive, deep uninstall/reinstall of Craft using the steps below. Please skip any steps that are not applicable (e.g. if a file/folder mentioned is not present) and let me know if you get stuck anywhere along the way:
Please let me know if this helps resolve things for you. If you're still having issues, please let me know.
Ok that seemed to work. It still took awhile for the bouncing C to load up, but this time if finally loaded.
Glad to hear that worked, Ed! Please let me know if there's anything else I can help you with.
This happens every month. Not sure why I have to keep uninstalling Craft and doing this on a constant basis. It happened in June as well, I've had to do this at least 2-3 other times and having to do it again today. Not just installing Craft but all the list of junk to do. It's really inconvenient.
So sorry to hear that you're continuing to run into this issue on a regular basis, Ed. We definitely don't want you to have to go through this frustrating process every time this issue pops up.
To get a better idea of the root of this issue, I would like our Support team to take a closer look at this for you. I will open a ticket on your behalf including the details you have provided in the past. Please keep an eye out for an email requesting some additional information.
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