Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.

InVision ambassador ambassador
Jean-Raphael Fischer Jean-Raphael Fischer

Bugs on pinning a footer and viewing on iPhone x

Hi community,
I think there are bugs in Studio and they blocked me to create!
- On a vertically scrollable page, if I pin the footer, it disappears on preview mode and doesn't show up either when I upload it to InVision.
- On the same vertically scrollable page, if I scan the QR Code or open it on InVision in my phone, my background image and shapes doesn't appear, it's all a black screen (it works on desktop version). I see them perfectly on studio and preview mode...but that's it!
Did anybody faced the same problems?


sort by

Jean-Raphael Fischer
InVision ambassador Jean-Raphael Fischer , ambassador
Comment actions Permalink

It was my bad!

Fixed it!


Kayden Knauss
InVision ambassador Kayden Knauss , ambassador
Comment actions Permalink

Hey Jean-Raphael,

So glad to hear you got the footer to pin properly and elements to appear! Please don't hesitate to reach back out if there's anything else we can help you with :)

Hope you've been having a fantastic weekend!



InVision ambassador C , ambassador
Comment actions Permalink

Hi, I have the same (nearly) problem, images are not loading in IOS app (Iphone 11 pro), fixed footer doesn't have the right position ... scrolling up in the prototype activates the movement of the app window which is annoying for testing. Any hints? Thanks ;) 


Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
Comment actions Permalink

Hey there!

Sorry to hear you're having some issues with your fixed footer. To get a better idea of what's going on here, could you please provide some additional details?:

  1. The version of Studio that you used to create your prototype
  2. The version of the InVision iOS mobile app that you're running
  3. Your iOS version details
  4. A screencast or screenshot(s) displaying the issues you're seeing

Look forward to hearing from you,



join the conversation

to comment, sign up or sign in.