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InVision ambassador ambassador
Kevin Oliveira Kevin Oliveira

Craft not compatible with newest version of Sketch?

Really just wanted to check if I was the only one having this issue? Not seeing anyone else not it online, but when I opened Sketch, it kept disabling Craft citing incompatibility. This is pretty crucial to my workflow, so I'd appreciate a timely solution...

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Kevin,

Some of the versions for the different components that make up Craft on your system seem to be out of date. Your Craft by InVision LABS should be 1.0.57 rather than 1.0.55. Can you please check there are no updates available by going to:

1. Craft Manager in the macOS menu bar.
2. Click on the cog icon then "Preferences"
3. Click on "Check for Updates"

If that doesn't change anything for you, you can re-download Craft from here: https://www.invisionapp.com/craft. Please make sure to quit Craft Manager and Sketch before installing.

Please let me know if you continue to have issues. Hope this helps!

Best,

Shaina

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Kevin Oliveira
InVision ambassador Kevin Oliveira , ambassador
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Didn't work, unfortunately.
Tried updating and it thinks it's up to date. 
Uninstalled, reinstalled with the download from your site, and it still is stuck on 1.0.55 in the Plugins list

Anything else to fix this?

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Kevin,

At this point, it appears we might need to try a deep uninstall-reinstall. Please see the following three options for uninstalling:

1. You could try just uninstalling Sketch tools from Craft Manager, and then installing them again:
Craft Manager > Cog Icon > Preferences > Uninstall Sketch Tools (then re-install).

OR

2. Try using this app: https://freemacsoft.net/appcleaner/ and dragging the Craft Manager app onto it (again, after both Craft and Sketch have been quit)

OR 

3. The really long technical way, just in case the above two options don't work...

Please skip any steps that are not applicable (e.g. if a file/folder mentioned is not present) and let me know if you get stuck anywhere along the way:

  1. Close Craft Manager (by clicking into the "C" > clicking the gear icon > choosing Close).
  2. Go into Sketch, and navigate to Plugins ➝ Manage Plugins.
  3. In the pop-up modal, select Craft by InVision Labs, and click the gear icon in the lower left and select the uninstall option. This will move some items to the trash.
  4. Quit Sketch entirely.
  5. Open the Activity Monitor (via Applications > Utilities > Activity Monitor), and then force quit the Craft Manager and Panels (if applicable) processes.
  6. Open Spotlight and search for ~/Library/Application Support/
  7. Delete the com.invisionlabs.CraftManager folder, the com.invisionlabs.CraftManager.json file, the com.invisionlabs.CraftInstaller folder, and the CraftManager folder.
  8. Open the com.bohemiancoding.sketch3 folder.
  9. Delete the Panels folder (if applicable). Please note that these steps will remove any custom Type or Photos items you’ve created in Craft Data. If you'd like to preserve those, please go to ~/Library/Application Support/com.bohemiancoding.sketch3/Panels/.settings and back up the file "com.invisionlabs.data."
  10. Open the Plugins folder.
  11. Delete the Panels.sketchplugin file (if applicable).
  12. Navigate to the Downloads folder.
  13. Search for craftinstaller and delete any files that deal with the Craft Installation process.
  14. In Applications or the folder in which you installed Craft Manager, delete CraftManager.app.
  15. Empty the Trash.
  16. Go to https://craft-assets.invisionapp.com/CraftManager/production/CraftManager.zip and unzip the CraftManager
  17. Drag and drop the Craft Manager app into your computer's "Applications" folder or the folder of your choice before launching it.
  18. Open Craft Manager and then install Craft for Sketch.
  19. If you had backed up the "com.invisionlabs.data" file before performing these steps: launch Sketch now in order to rebuild the ` ~/Library/Application Support/com.bohemiancoding.sketch3/Panels/.settings ` directory. Then, place the backed up "com.invisionlabs.data" file in the ".settings" folder and restart Sketch to restore your custom Type & Photos items.

I hope one of these methods work for you! Please let me know if you continue to have issues.

Thanks,

Shaina

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