Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.


InVision ambassador ambassador
Simon Simon
Answered

Craft + Sketch sync stalled screen upload and crash

Sketch 53.2 (72643)

Craft 1.0.77 (132)

When I sync any number of screens with Craft, the upload process stops here, when I interact with Sketch the program crashes, but does not close. 

Anyone know whats going on? 

0

comments

sort by


Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Simon,

So sorry to hear about the issues you were encountering when attempting to sync! Thanks for taking the time to reach out here in Community, and for opening a ticket with our Support team.

I'm happy to see that you were able to solve your issue by moving everything into a new Sketch file. If you run into any other issues, please don't hesitate to reach out.

Have a wonderful day,

Shaina

0

Laura Köln
InVision ambassador Laura Köln , ambassador

Unfortunately I have the same issue. It happened in the past frequently but I found out that syncing only one art board at a time seems to work. This is really annoying but at least it kinda worked.

But since today, this trick doesn't work anymore. Sketch crashes and the progress icon within Craft gets stuck. 

 

What I use: 
Craft v1.0.78 (136)

Sketch: Version 53.2 (72643)

0

Simon
InVision ambassador Simon , ambassador

The solution for me was to create a new document and migrate all artboards and assets to it. Save the document and upload to selected artboards to inVision.  

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Laura,

I'm sorry to hear that you are also experiencing these issues with Craft stalling and crashing.

In order to determine what might be causing this issue, can you please provide the following information?:

     1. Does this happen with every Sketch file you are working with?
     2. Could you send a screenshot of your Sketch plugins list?  You can find this in the Sketch menu bar under Plugins > Manage plugins

I might also suggest trying the solution that Simon posted above. If you continue running into this issue, please let me know and I would be happy to help!

Look forward to hearing from you,

Shaina

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Thanks so much for posting your solution, Simon!

0

join the conversation

to comment, sign up or sign in.