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InVision ambassador ambassador
Mika Georgelin Mika Georgelin

Cookie acknowledgement window stays on screen after pressing close when using incognito mode google chrome

Hi,

 

when using incognito mode with Google Chrome or Safari on Mac OS, the cookie acknowledgement window ask for the permissions twice and a blank window stays on screen after pressing close (twice). Same with IOS devices on incognito mode. 

I was trying to see how the prototype page would launch for someone who has never opened the invision page and need to go through the Cookies preference pop up. 

 

The blank window frame stays on screen in front of the prototype

 

 

 

 

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Mika,

Thanks for bringing this to our attention. Given the level of troubleshooting required to determine what's causing this issue, I would like for our Support team to take a closer look at this. Please look for a message from our Support team soon requesting additional information.

Hope to get you some answers soon!

Best,

Shaina

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