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Hover Overlay Dropdown Blinking Bug

I usually make header with hover dropdowns but seems like it stopped working somehow. The overlay starts opening and closing, almost like blinking. Please, check the video for details: https://www.dropbox.com/s/d7s9xfcue3hx5n8/Invision_bug_cut.mov?dl=0

Tried both with Safari and Chrome. Also, if you turn on "Stay on target screen" option the overlay stops closing at all.

Is it me or something changed?

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  • Avatar
    Shaina Torgerson

    Hi Roman,

    Sorry to hear that you're encountering this odd behavior with your overlay! I appreciate you taking to time to provide that screencast of the issue at hand.

    Can you please confirm what versions of each browser you're using?

    We have had one other user report that when they create a hotspot that is an overlay, it causes a new hotspot to be auto-generated. This hotspot is not visible by default and has the same setting as the hotspot you create. Can you please confirm that this is what is happening for you too? To view this new hotspot, go to View Mode, hover over the hotspot you've created and press the Shift button.

    Once I hear back, I would like our Support team to take a closer look at this to dive deeper into what might be causing this issue.

    Look forward to hearing from you,

    Shaina

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  • Avatar
    Roman Gordienko

    Hi Shaina,

    I'm using the latest Chrome version 72.0.3626.109 and Safari 12.0.3 (14606.4.5).

    I've checked the prototype and seems like the double hotspot is not the reason of this issue. Your team can check it here if needed: https://invis.io/5ZQIBHUUNYK#/346748305_2-0-_Notifications

    But also, I've noticed one strange thing. When I'm hovering the hotspot and clicking on it fast while it's blinking there is another weird link appears to the right. Here's the video with this issue: https://www.dropbox.com/s/gexzkwokdtcp9d9/Invision_bug_cut_2.mov?dl=0 

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  • Avatar
    Shaina Torgerson

    Hi Roman,

    Thank you very much for providing all of those details! That helps tremendously. That other "weird link" you're seeing is the auto-generating hotspot I was referring to above, I believe. Our team has been able to reproduce a similar issue.

    That being said, I would like for our Support team to take a closer look at your prototype and log this issue. I will open a ticket on your behalf so that they can troubleshooting further. Please look for a message from our Support team soon.

    Thanks for remaining helpful and patient!

    Shaina

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