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InVision ambassador ambassador
Piotr Gasior Piotr Gasior Edited

[Craft Plugin][Sketch] Duplicate not making random content.

Hi

In Sketch - Craft Plugin, The duplicate function doesn't seem to work with the Data plugin as shown in the manual and web materials.

 

1. I make a text layer and write a dummy text "Name"

2. I select the layer and open the Data plugin

3. I click on the Data plugin "Custom > Type > Names"

4. I select "Male"

5. The layer's "Name" changes to randomly generated name "Vincent Allison"

6. While the layer is selected, I click "Duplicate Content"

7. I check "Vertical" - the "Duplicate Content button" gets "Active" ie. Lights blue

8. I change the "1" to "3" - nothing happens

9. I click "Duplicate Content"

10. A group is created with three same layers with "Vincent Allison" and a masked "Duplicate control" layer with Path inside

 

This doesn't work with any type of data, image or JSON data.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Piotr,

It appears as if you are experiencing an issue that our Product and Engineering teams are aware of where duplicated text fields inside of symbols using Craft Data sometimes have repeated values, rather than having different values. To confirm that this is the issue you are experiencing, I will need to collect some information for our Support and Engineering teams to investigate. Can you please provide the following information?:

     1. The version of Craft Manager you are running.
     2. A screenshot of your Craft plugin versions.
     3. A screenshot of your "About this Mac" overview.
     4. The version of Sketch you are using.

Once I have this information, we will be able to investigate what's causing this issue a bit more.

Look forward to hearing from you,

Shaina

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Nicolas Bazille
InVision ambassador Nicolas Bazille , ambassador Edited

I currently meet the same problems: duplicated items keep the same data as the first item.

 

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Piotr Gasior
InVision ambassador Piotr Gasior , ambassador

Hi Shaina

The plugins versions are the same as Nicolas. They do not appear at once so I need to hover to see them.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Nicolas and Piotr,

Thank you both for taking the time to provide that information! Since you are both on the most up to date versions of all software, I would like for our Support team to do some further troubleshooting with each of you.

I will open tickets on each of your behalf with our Support team. Please look for a message soon from them request additional information.

Hope to get you some answers soon!

Thanks for your patience,

Shaina

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Nicolas Bazille
InVision ambassador Nicolas Bazille , ambassador Edited

Hi Shaina,

Sorry I've been out for a while so I couldn't answer the linked request before it has been closed.

I would like to thank you all (you, Rico, Anisah, John and Khoa) for having quickly take my issue on consideration and resolve it!

I could at last update Craft (1.0.76) and test the correction on my Sketch project. Unfortunately I can observe that the problem still persists.

I've tried to duplicate a symbol containing two texts that I override with two different Craft data sets: one that I've created (2-digits number list from 01 to 99) and one that is the default "cities" set.

So when I duplicate this symbol I can note that only the text overridden by my 2-digit data set changes.

Nicolas.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Nicolas,

Thanks for reaching back out here in Community with this information and added context. We appreciate you taking the time to update to the latest version of Craft and retest this issue, but I'm sorry to hear that you're still encountering this issue.

I will be opening a follow up ticket with the information from this thread so that our Support team can move forward once again with troubleshooting. Please look for a message from our Support team soon.

Look forward to getting you some help on this,

Shaina

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Nicolas Bazille
InVision ambassador Nicolas Bazille , ambassador

Thanks Shaina!

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Alex K
InVision ambassador Alex K , ambassador

Having the same issue - any word on a solution yet?

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Alek,

Sorry to hear that you're also encountering this issue with Craft Duplicate! Can you please provide the following information?:

     1. The version of Craft Manager you are running.
     2. A screenshot of your Craft plugin versions.
     3. A screenshot of your "About this Mac" overview.
     4. The version of Sketch you are using.

Once I have this information, we will be able to investigate what's causing this issue a bit more.

Look forward to hearing from you,

Shaina

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Alex K
InVision ambassador Alex K , ambassador

Here you go -

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Thanks for providing those screenshots, Alek! Since you are on up-to-date versions of everything, I would like for our Support team to take a closer look. I will open a ticket on your behalf with our Support team so that they can take a closer look. Please keep an eye out for an email requesting more information soon.

Thanks again for your patience,

Shaina

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Andrew Croce
InVision ambassador Andrew Croce , ambassador

Just to add to the conversation.

I put in a couple support tickets several months ago regarding the loss of inter-functionality between Craft's Data plugin, and Duplicate plugin. They no longer work together as advertised in InVision marketing material. So far I've reached out again a couple times, but the team has not been able to commit to any solid plan to fix this.

I really do hope it gets fixed at some point soon.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador Edited

Thanks for helping shed some light on this for others in this thread, Andrew. I appreciate you taking the time to reach out to our Support team to investigate this issue for you.

We’re constantly working on improvements, and we greatly value opinions like yours. Part of my job is to take important threads from Community to meetings with relevant Product Managers to discuss the struggles our customers are having. I will be sure to raise your concerns and request in my next meeting with this Product Manager.

 
We agree that using InVision should be seamless and enjoyable, and we are constantly working to break down barriers in design. Hearing from customers like you is what helps make InVision products better each day. Thank you for providing your feedback on this issue.
 
Have a great day,
Shaina
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windomearle
InVision ambassador windomearle , ambassador

Hi Shaina I am having the same issue as the other folks, so I am sharing with you the requested screenshots to further troubleshoot/investigate the issue, if possible.

1. Craft's manager version

2. Craft's plugin versions/Craft's tools

3. "About this Mac" overview

 

4. Sketch's version I am using

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi there,

Thank you very much for providing those details as requested above. I would like for our Support team to take a closer look at this for you to confirm whether or not this is directly related to a known issue.

I will open a ticket on your behalf including the details you have here. Keep an eye out for a message from one of our Support agents soon.

Have a great day,

Shaina

If anyone else is experiencing this issue, please contact our Support team directly here including the details requested above.

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