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Craft Data issue with Symbols in Sketch

Hello !

I've an issue with Craft Data images when I wan't to put them in my Symbols.

When I want to put an image in my Grey Rectangle (img 1 & 2), Craft Data doesn't show me the window which permites to choose a layer.

When I want to do the same in the images 3 & 4, Craft Data shows me the window, but my Grey Rectangle isn't here, there just are my 3 pictograms and I don't want to apply an image in them.

Can you tell me the difference between my pictograms and my rectangle ? Why my pictograms can receive images, while my rectangle can't ?

 

Thank you for your help, and sorry for my approximative english...

Bye !

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  • Avatar
    Shaina Torgerson

    Hi Zélie,

    Sorry to hear that you're running into these issues when using Craft Data. I appreciate you taking the time to put together those screenshots fo the issues you're facing. In order to determine what might be going on here, can you please provide the following information as well?:

         1. A screenshot of your "About this Mac" overview.
         2. The version of Craft Manager you're currently running.
         3. The version of the Craft Data plugin you're currently running.
         4. The version of Sketch you're using.

    Look forward to hearing from you,

    Shaina

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  • Avatar
    Zélie Thibault

    Hello Shaina, thank you for your interest ! Here are the informations :

    The version of Craft Manager : 1.0.74

    The version of Craft Data Plugin (Craft by Invision LABS in my plugins) : 1.0.56

    The version of Design System Manager by Invision : 1.0.26

    The version of Sketch : 52.6

     

    Thank you for your help !

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  • Avatar
    Shaina Torgerson

    Hi Zélie,

    Thanks for providing that information! It appears as if your Craft Data plugin may be out of date, or that you're looking in the wrong place for this number. For help finding which Craft tool versions you're currently using or to check for updates, please read this guide and let me know what you find.

    Look forward to hearing from you,

    Shaina

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  • Avatar
    Zélie Thibault

    Hello Shaina !

    Here are the good informations.

    • Design System Manager : 1.0.26
    • Stock : 1.0.31
    • Duplicate : 1.0.19
    • Data : 1.0.35

     

    There is an other issue with this plugin : Craft Duplicate plugin duplicates my generate names and images but it's not dynamic : it is always the same image and the same name.

    Thank you !

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  • Avatar
    Shaina Torgerson

    Hi Zélie,

    Thanks for the updated information. I would like for our Support team to take a look at this since you're encountering multiple issues. They will be able to troubleshoot directly with the files you're having issues with as well.

    I will open a ticket on your behalf with our Support team. Please look for a message in your email inbox from them soon.

    Thanks,

    Shaina

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