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  • Avatar
    Shaina Torgerson

    Hi there,

    Sorry to hear that you're running into issues with downloading Craft Sync on your Windows machine. As a first step, can you please confirm your operating system details?

    Look forward to hearing from you,

    Shaina

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    Revital Soffer Bergman

    Hi ,

    Thank you for your quick reply!

    My operating system is Windows 10, 64 bit.

     

    Revital

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  • Avatar
    Shaina Torgerson

    Thanks for providing that info, Revital! Can you also please provide the version of Photoshop you're currently running?

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  • Avatar
    Revital Soffer Bergman

    I have the latest version of the program:

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  • Avatar
    Shaina Torgerson

    Hi Revital,

    Thanks for providing that last piece of information. I would like for our Support team to take a closer look at this to see why you're running into this issue, and I will be opening a ticket on your behalf. Please look for a message from our Support team soon.

    Best,

    Shaina

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