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  • Avatar
    Shaina Torgerson

    Hi Cristian,

     So sorry to see the header is stretched in your prototype. Would it be possible to share a few additional details below?:

         1. A screenshot of your "About this Mac" overview.
         2. Did you design your prototype in Sketch or Photoshop? What version are you using?
         3. How did you upload your prototype to InVision? If by Craft Sync, what version of Craft Manager and the Craft Sync plugin are you using?

    Look forward to hearing from you,

    Shaina

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    Cristian

    Hi Shaina, 
    thank you for your answer

    1) https://jmp.sh/FFkhYjg
    2) Sketch 52.5   https://jmp.sh/y2Z0vgf
    3) by Craft Sync .  https://jumpshare.com/v/mdMre3nMM71u0CnVw8pc

    Thanks, Cristian

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  • Avatar
    Shaina Torgerson

    Hi Cristian,

    Can you please check that you are on the latest version of Craft Manager and Sync as we have recently released some updates? The way to check this is to click on "check for updates".  This should prompt you to update. Once done, if you please click the "X" in the top right and please press the "option key" whilst on “Tools” section of Craft Manager it will display the version numbers along side. 

    Additionally, can you please check in InVision within build mode at the settings under the configuration cogwheel. If you click on this and see what is selected under the "Zoom" option, can you try changing this to "scale down to browser width"? Does this make a change to the header?

    If you are already of the latest versions and the configuration wheel does not make a difference, please let me know.

    Thanks,

    Shaina

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  • Avatar
    Cristian

    Hi Shaina,
    I checked, but the problem persists, can it be because the page is very long? Because on other projects all is fine

    If you can not find a solution is not a big problem, anyway thank you!

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  • Avatar
    Shaina Torgerson

    Hi Cristian,

    Thanks for checking those things. I would like for our Support team to take a closer look at this for you, and troubleshoot with the file you are experiencing this with. I will open a ticket on your behalf with our Support team. Please look for a message soon.

    Thanks,

    Shaina

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