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InVision ambassador ambassador
Julien Julien

Sketch > InVision doesn't work!

Hi, 

I'm trying to export my work in InVision but no picture appears. I have already done a lot of export and I have never had this problem. Can someone help me?

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Julien,

I'm sorry to hear about the trouble. When you have a chance, would you mind providing the following information?:

     1. What browser are you using? You can get these details by going to http://www.whatsmybrowser.org/, clicking “Copy”, and pasting the link it gives you here.
     2. What operating system are you using? If you're on a Mac, can you please provide a screenshot of your "About this Mac" overview.
     3. Do you experience the same issue when logging in from an incognito window?
     4. How did you upload these screens to InVision?

Look forward to hearing from you,

Shaina

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