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InVision ambassador ambassador
Douglas Douglas

Problem with click position

As much as I do not select "Maintain scroll position after click", when using the prototype, it navigates maintaining the position of the last screen. The curious thing is: this happens only on the cell phone. On the computer still normal.
 
Does this happen to anyone else?
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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Douglas,

Sorry to hear that you're running into this issue! So that I can better understand exactly what is happening here, can you please provide the following information?:

     1. Which InVision product are you using when encountering this issue?
     2. What version of that InVision product are you currently running?
     3. What type of cell phone are you using when encountering this issue?
     4. Are you using the InVision mobile app?
     5. Can you please provide your operating system details on the computer you're using?
     6. Can you please provide a screencast or screenshot(s) showing the issue(s) you are encountering?

Look forward to hearing from you,

Shaina

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Douglas
InVision ambassador Douglas , ambassador

Hey Shaina, how are you?

Thanks for feedback.

1. sketch + craft, both uptaded

3. android phone

4. no, but I install the app right now, and the problem has been solved --- THANKS, 1000x!

5. macOS HighSierra 10.13

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Douglas,

So happy to hear that installing the app solved things for you! Please let me know if there's anything else I can help you with.

Best,

Shaina

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