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InVision ambassador ambassador
Ben Luff Ben Luff

Studio publish not working

When I try to publish a prototype, it gets stuck with a blank 'Preview' screen

Is this a bug?  Is there a workaround?

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Lala Galindo
InVision ambassador Lala Galindo , ambassador
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Hi Ben!

Sorry to hear that you're running into some issues with publishing when using Studio. In order to further troubleshoot, can you please provide the following information?:

1. What version of Studio are you using?

2. Can you please provide a screenshot of your "About this Mac" overview?

3. Are you receiving any error messages?

4. Can you please provide the steps you took before running into this issue?

Look forward to hearing from you,

Lala

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Vera Sleutels
InVision ambassador Vera Sleutels , ambassador
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hi lala, i am experiencing the same issue... I have tried publishing from both my Macbook as well as my iMac. I have attached a screenshot of my Macbook "About this Mac". I don't get any error messages, just a blank screen after I tapped publish. I have tried both with and without preview.

Hope you can help me out, because my assignment is due tomorrow.....

Kind regards, Vera

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Vera,

Sorry to hear that you're also running into this issue. I appreciate you providing the details you have above. Can you please confirm what version of Studio you're currently running?

Thanks,

Shaina

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Chandan S R
InVision ambassador Chandan S R , ambassador Edited
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Facing the same issue, Publish button is disabled in my application.

I am not receiving any message

 

The publish button is disabled and when I got to file and then click on publish it is not giving me any error or any kind of message 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi Chandan,

Sorry to hear that you're running into this issue with being unable to publish your Studio prototype. I noticed that you're currently on an outdated version of Studio.

Can you please first trying updating to the latest Studio version and let me know if the issue persists?

Thanks,

Shaina

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