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Studio publish not working

When I try to publish a prototype, it gets stuck with a blank 'Preview' screen

Is this a bug?  Is there a workaround?

1

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  • Avatar
    Lala Galindo

    Hi Ben!

    Sorry to hear that you're running into some issues with publishing when using Studio. In order to further troubleshoot, can you please provide the following information?:

    1. What version of Studio are you using?

    2. Can you please provide a screenshot of your "About this Mac" overview?

    3. Are you receiving any error messages?

    4. Can you please provide the steps you took before running into this issue?

    Look forward to hearing from you,

    Lala

    0
  • Avatar
    Vera Sleutels

    hi lala, i am experiencing the same issue... I have tried publishing from both my Macbook as well as my iMac. I have attached a screenshot of my Macbook "About this Mac". I don't get any error messages, just a blank screen after I tapped publish. I have tried both with and without preview.

    Hope you can help me out, because my assignment is due tomorrow.....

    Kind regards, Vera

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  • Avatar
    Shaina Torgerson

    Hi Vera,

    Sorry to hear that you're also running into this issue. I appreciate you providing the details you have above. Can you please confirm what version of Studio you're currently running?

    Thanks,

    Shaina

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