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InVision ambassador ambassador
Gabriel Gabriel

Craft Unsplash/Getty/iStock images not generating new images on Duplicate

I thought that we were able to generate random new images when we duplicated an object that was filled with a Getty/iStock/Unsplash image from within Craft. When I Duplicate this object with the inserted image, Duplicate instead replicates the object with the same image rather than inserting a random new image. 

Other content such as text filled with Craft Data content does create random type content on Duplicate.

OSX 10.13.6, Sketch 52.2, Craft 1.0.72

Thanks!

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Shaina Torgerson
Shaina Torgerson, InVision Employee , ambassador

UPDATE

It seems that this is a known issue that our Engineers are actively investigating. In the meantime, a workaround is to first duplicate the shapes without a fill then go in and select each shape and apply the image to it.

If anyone else is experiencing this issue, please contact our Support team directly here to report.


Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Gabriel,

Thanks for reaching out here in Community.  Sorry to hear that you are having trouble with Craft Data.  This may be related to a known issue, but to confirm, I'd like to have our Support team take a look at the trouble you’re having. To help them, can you please provide the following information?:

     1. Can you please provide a screenshot of your "About this Mac" overview?
     2. What version of the Craft plugins are you using?
     3. What version of Craft Data are you using?

Once I have those details, I'll pass this along to our Support team so they can help get this sorted.

Thanks,

Shaina

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Gabriel
InVision ambassador Gabriel , ambassador

TY Shaina,

  1. Please see the attached for a screenshot
  2. Craft plugins: Craft Manager - 1.0.72, Sync - 2.3.90, DSM - 1.0.15, Data - 1.0.32, Duplicate - 1.0.15, Freehand - 1.0.31, Stock - 1.0.14
  3. Data - 1.0.32

Thanks!

 




 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Gabriel,

This is perfect! Thank you for the quick turnaround on that information. 

I will open a ticket on you behalf with our Support team providing all of your details. Please look for a message from them soon.

Have a wonderful day,

Shaina

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Sean Bobby
InVision ambassador Sean Bobby , ambassador

Is Craft / Invision still having intermittent issues with this plugin element. Attempting to use and I'm getting this error with no updates.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Sean,

Thanks for reaching out here in Community, and for opening a ticket with our Support team. I have notified our Support team on your ticket of your comment here in Community, and somebody will be reaching out shortly.

Our engineers identified the source of the issue mentioned in this thread, and released a fix not long ago. Our Support and Engineering teams have tested this here and everything's working correctly once more.

Please make sure your Craft Manager is up to date then try duplicating your Unsplash images and let us know if you're still having trouble. To check the current production version numbers and for help updating or finding the Craft tool versions you have installed, please read this guide.

Best,

Shaina

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