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Craft v1.0.70 not syncing to Invision from Sketch 52

Hey, 

I've recently updated to Sketch 52 and Craft v1.0.70 and have not been able to sync properly for a while. The sync hangs on "Detaching symbols" for a few moments then finishes. It doesn't appear on the Invision prototype until you refresh the page and then it appears as a broken link.

I assume this may have something to do with the latest version of Sketch but is there an update on the horizon or something I can do in the meantime to resolve this?

Thanks

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  • Official comment
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    Shaina Torgerson

    UPDATE

    Our Engineering team has been working to address the issue causing Craft Sync to fail to generate screens after the update to Sketch 52. We’re happy to confirm we’ve just released a new version of Craft Manager (1.0.71) that includes a fix for the problem.

    When you have a moment, please ensure you update Craft Manager through the following steps:

         1. Click the “C” icon in your top Mac toolbar to open Craft Manager
         2. Click the gear icon, then Preferences
         3. Click Check for Updates
         4. Please follow the prompts to update

    Once updated to Craft Manager 1.0.71, you should find that you’re able to sync artboards to InVision from Sketch 52 without issue.

    We're deeply sorry for the disruption of this issue, and we sincerely appreciate your patience as we’ve been working to resolve it. We will continue efforts on our side to learn from this unfortunate occurrence and to continue to reinforce the stability of our platform and processes, as it is always our goal to maintain your confidence in us.

    Please let us know if you find any issue at all persists. Thank you again for your patience.

  • Avatar
    Joe Ferguson

    I'm also having sync issues using Craft and Sketch v52.

    Any timeframe on a Craft update?

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  • Avatar
    Joe Ferguson

    Just found a Status update on this issue - https://status.invisionapp.com/incidents/6xt8t1jrj6dl

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  • Avatar
    Shaina Torgerson

    Hello all,

    Sorry that you are all having issues with syncing your artboards after updating to the newest version of Sketch. This is actually a widespread issue we are experiencing.  As Joe mentioned, we'll be posting updates on this issue to our Status Page if you'd like to receive information as we work to resolve the issue. We'd also recommend following @invisionsupport on Twitter for updates related to problems. In addition, I will be opening tickets on each of your behalf to keep you in the loop one-on-one with on of our Support agents regarding this issue.

    I don't want to leave you without a way to work with your files and InVision. In the interim, we've seen that reverting to the previous version of Sketch (v51.3) will allow you to sync without issues. If you do not want to revert, another possibility is to save the artboards as a PNG/JPG files and manually drag-and-drop them into your project (albeit, Inspect will not currently be available for those screens that were dragged-and-dropped until they are synced later with Craft Sync).

    Again, we apologize for the inconvenience. 

    Thanks for reaching out here in Community,

    Shaina

    IMPORTANT: If anyone else is experiencing this issue, please contact our Support team directly here to report.

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