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Cannot find my comments from an old design

Deat Invision team and users.

I am working with a website team, who no longer have a copy of a the first design they put together of my homepage. Luckily they had printed it and have been able to scan it over to us.

However, our valuable comments which we spend a lot of time making have disappeared and i wondered if invision saves these comments somewhere in the same way that google does this when you make comments on a google doc for example?

Truly hope there is a way to retrieve these valuable comments since the time gap between version 1 and version 2 of our homepage has been long, and we do not remember the changes we requested and what comments we made.

It will be so sad to have to start all over again without any knowledge of what we wanted.

Look forward to hearing from you!

Anna

 

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  • Avatar
    Robert Whiting

    Hi Anna,

    When you say;

            no longer have a copy of a the first design they put together of my homepage

    does this mean that the website team you have been working with have deleted the InVision project?

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  • Avatar
    Anna

    Hi Robert, here is the link we are working of. https://invis.io/WVNM3X7ND8S#/320230497_Itinerary
    It seems like the old homepage was overwritten instead of creating a new one or duplicate. Is there any way to retrieve old comments i made from my username or comments another username deleted or overrid? Would be amazing if you could let me know as soon as possible. Otherwise i will have to do all the ground work again to make new comments and figure out the changes i had requested.

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  • Avatar
    Robert Whiting

    Hmm - if the old screen was overwritten then the comments should still be available unless the screen or the comments have been specifically deleted.

    From the view you shared it doesn't look like there are any old comments on that screen. If the project owner accesses the project, they should be able to view the History tab - https://support.invisionapp.com/hc/en-us/articles/203010189-How-do-I-view-my-screen-history- - to confirm if a new version did overwrite the older one.

    The project owner should also be able to view the project activity to see a history of comments added and changes made - https://support.invisionapp.com/hc/en-us/articles/115000633426-Activity-Stream

    Hope this helps ツ

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  • Avatar
    Anna

    Hi Robert,

    Sadly they seemed to have overwriten the older version and hence lost all comments. As another user, is there no way I would have my comments saved somewhere? 

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  • Avatar
    Robert Whiting

    Hi Anna,

            they seemed to have overwriten the older version and hence lost all comments

    Hmm, i would have thought that if the screens had just been overwritten/updated the comments should still be there (but an InVision staff member would be able to clarify here).

            is there no way I would have my comments saved somewhere? 

    The only other place your original comments might have been saved would be if email comment notifications had been turned on - https://support.invisionapp.com/hc/en-us/articles/203731085-How-do-I-manage-comment-notifications- - if these were enabled you (or someone on the project) might have an email archive of these older comments

    Again, hope this helps.

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  • Avatar
    Anna

    I have asked them about this final detail.

    Just wondered why i cant see all my comments or contribution made to this project anywhere? For some reason my username is not associated to that project so I cant check the history or any of my comments anywhere in my account, so if the design is gone/overwritten/deleted, all my comments disappear. 

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