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InVision ambassador ambassador
Ajay Stephen Ajay Stephen

Craft sync not working in photoshop 2015.5.1

I'm using Photoshop 2015.5.1 version in Windows 10. After i updated the craft sync, the craft sync is not working. The plugin is stuck in "Loading Prototypes...."

I tried uninstalling and installing the plugin and restarting the PC and Photoshop. Still i face this issue. Please help.

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Lala Galindo
InVision ambassador Lala Galindo , ambassador

Welcome to the community, Ajay!

Seems like the latest Photoshop version is CC 2018 (19.1.6). Have you tried updating your Photoshop?

Looking forward to hearing back and helping out!

Lala 

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Ajay Stephen
InVision ambassador Ajay Stephen , ambassador

Is updating the Photoshop to the latest version is the only solution or do we have any other solution for craft sync to work with Photoshop 2015.5.1.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Ajay,

That is correct. As detailed in this Help Article, Craft support only the latest two versions of Photoshop. Please let me know if there's anything else we can help you with.

Thanks,

Shaina

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Ajay Stephen
InVision ambassador Ajay Stephen , ambassador

I updated Photoshop to 2018 Version. Now the Craft sync is working fine, Thank you.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Glad to hear it, Ajay!

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