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InVision ambassador ambassador
Kelsey Kronmiller Kelsey Kronmiller

Cannot sync/update library

My team is trying to make a craft library to use as a style guide for our brand. Whenever I try and add, say, a new color, the button that says "push changes" is grayed out and not selectable for me. 

Additionally, my coworker was able to push changes after changing the text on our button from "Continue" to "Sign Up" - I saw the option come up on my computer to sync the changes in Craft, but nothing happened. The button still says "Continue." 

Any ideas?  

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Kelsey,

So sorry to hear that you and your team are running into issues with Craft Library and Craft Sync. As a first step in troubleshooting, can you please provide the following information?:

     1. What version of Craft Manager are you using?
     2. What version of the Craft Library plugin are you on?
     3. What version of the Craft Sync plugin are you on?
     4. A screenshot of your "About this Mac" overview.
     5. A screenshot showing any of the issues you are encountering.
     6. Application and version being used (e.g. Photoshop CC 2017, Sketch 41).

Look forward to hearing from you,

Shaina

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