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InVision ambassador ambassador
Anurag Dommeti Anurag Dommeti

Craft Manager - "Unable to Load Prototypes"

I've been seeing the below message for 2 days now. I'm on macOS High Sierra and Craft Manager v1.0.69. Any advice is appreciated. Thanks 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Anurag,

Thanks for reaching out here in Community and apologies for the inconvenience

To confirm, the issue is no projects are being displayed in the drop down list via Craft Sync, correct? If so, via Craft Manager click the cogwheel on the top right and sign out and back in. Once you have done this, please retest and let me know if you are still encountering this issue.

If you continue to encounter this issue, can you please provide the following information?:

     1. What version of Sketch are you using?
     2. Can you please provide a screenshot of your "About this Mac" overview?
     3. What version of Craft Sync are you using?

Look forward to hearing from you,

Shaina

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Anurag Dommeti
InVision ambassador Anurag Dommeti , ambassador

Hi Shaina,

I had done everything besides that (restart, update, reinstall, etc), so obviously signing out/in did the trick :)
Appreciate the quick response!

Thanks,
Anurag

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Awesome, Anurag! Glad that did the trick. Please let me know if you run into any other issues.

Have a great day,

Shaina

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