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InVision ambassador ambassador
Mariela Mariela

Problems installing Craft

I am trying to install The Craft Manager so that I can sync it with Sketch, however, once I move the Craft Manager to my Applications folder and launch it, I never get the icon on my Mac menu, therefore I can never install it. I have already tryed unistalling and deleting every Craft related file from my computer and tried installing it again. 

 

I thought it was a Sketch version issue as well, so I tried it on different versions, still not working. Has anybody had the same problem? I really depend on this tool to prototype something.

 

 

 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Mariela,

So sorry to hear that you're having issues installing Craft for Sketch even after attempting uninstalling and reinstalling. This is an issue that I believe our Support team should take a closer look at and help you troubleshoot.

I will open a ticket on your behalf with our Support team. Please look for a message from them soon.

Best,

Shaina

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