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InVision ambassador ambassador
Art Art

Do not receive messages on mail

Do not receive messages on mail

I used to be good, but recently I did not receive messages from invision (notification)



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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Art,

I apologize for the delay in response as I've been working with a member of our team to look into this. Are you receiving these emails on a server other than " mail"? We are seeing that you are receiving and opening our emails.

However, I would like for our Support team to do some investigative work with you here to see why these emails aren't hitting your iCloud mail. I will open a ticket on your behalf. Please look for a message from the Support team soon.




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