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Links in a symbol not passing through

Hi, since sketch released shared libraries i've been working the same way: I have one library for the project, which has all the key components, for example, the sidebar and the top header. The sidebar component had a lot of links to other prototypes, and the sidebar have a 'Link Back/Close', so every time i have to start a new screen i put these two symbols and i'm ready to go.

I don't know since when, but this stopped working. Now the links that these symbols had inside, they don't go through the prototype, the only thing that make this work again is detaching the symbol.

 

I hope this can be solved because it's a big issue for me and for my project. Thanks

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  • Avatar
    Shaina Torgerson

    Hi Brian,

    Sorry to hear that the "Link Back/Close" function has stopped working for you. In order to dive a bit deeper into this issue, can you please answer the following?:

         1. What browser and browser version are you using?
         2. What version of Sketch are you currently running?
         3. Could you please include a screenshot or screenshare of the issue you are encountering?
         4. Can you please provide a screenshot of your "About this Mac" overview?

    Look forward to hearing from you, and getting to the root of this issue.

    Thanks,

    Shaina

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  • Avatar
    Brian Moyano

    1. Chrome Version 66.0.3359.181 (Official Build) (64-bit)

    2. Sketch 50.2

    3.

    Inside my library file, i have this sidebar navigation, which each section is linked to another invision prototype, which also has the same sidebar and they're linked between each other:

    https://i.imgur.com/n5CH9ij.png

    The thing is, when i apply the symbol to a new document, the links will not show when i activate craft with the letter X on the keyboard, because of course, the links are inside the symbols, and not in the new document. But, before when i uploaded the prototype, all the links came through and ended up in the prototype. But now, it doesn't.

    Now, the only way to get to sync the links is detaching the symbol, but if i detach it to show the links, i lose the purpose of using a symbol.

     

    4. About this mac: https://i.imgur.com/KhAzvPe.png

     

    I hope i made myself clear, it's very weird to explain this because it's not a promoted feature of Craft or Sketch, but it worked and i was used to. But now, maybe they broke it because they wasn't aware that this was possible.

     

    Thanks

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  • Avatar
    Shaina Torgerson

    Hi Brian,

    Thank you very much for providing those details. This is an issue that I believe our Support team should take a look at, and I will be opening a ticket on your behalf.

    I appreciate your detailed description, and I will be sure that our Support team is aware of all of your notes on this thread. Please look for a message from them soon.

    Have a great day,

    Shaina

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  • Avatar
    Gandalf

    hey has this been resolved? Im running into the same problem on Sketch with Craft... I have a symbol (navigation menu), here i have a "Home" icon which brings the user to the first/home screen from any other page. This is a symbol as it needs to be consistent through this whole project, I do not see why this icon within the symbol is not interactive.

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  • Avatar
    Shaina Torgerson

    Hi Gandalf,

    So that I can better understand the exact issues you are encountering, can you please answer the following?:

         1. What version of Sketch are you using?
         2.What version of Craft Manager do you have installed?
         3. What version of the Sync + Prototype plugin is installed?
         4. Can you please provide a screencast or screenshot displaying the issue(s)?
         5. To clarify, are you looking for the ability to have Craft hotspots/links defined on the Sketch Symbols page?

    Look forward to hearing from you,

    Shaina

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