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InVision ambassador ambassador
Ricardo Castro Ricardo Castro

Craft not syncing Sketch symbols that include the Data tool

I've created symbols that include a text layer. Then, I used Craft's Data tool to inject dummy text into that text layer, but when syncing to Invision, this text is ignored.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Ricardo,

So sorry to hear that you are encountering this issue. To dive a bit deeper into what might be causing this issue, can you please provide the following information?:

     1. What version of Craft Manager are you using?
     2. What version of Craft Data are you using?
     3. What version of Sketch are you on?
     4. Can you please provide a screenshot or screencast of the issue you are encountering?
     5. Please provide a screenshot of your "About this Mac" overview, or your PC details.

Look forward to assisting you further,

Shaina

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Ricardo Castro
InVision ambassador Ricardo Castro , ambassador

Hello Shaina,

1. Version 1.0.63

2. Version 1.0.18

3. Version 50.2

4. n/a

5. macOS 10.12.6 (Sierra)

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Ricardo,

Our Support team is aware of several other related issues after upgrading to Sketch 50. I would like for our Support team to take a closer look at the specific issues you are facing in order to troubleshoot.

I will open a ticket on your behalf with our Support team. Please look for a message from them soon.

Thanks for your patience,

Shaina

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Ricardo Castro
InVision ambassador Ricardo Castro , ambassador

This is issue is now resolved (using the latest Sketch version 51). Thank you!

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Ricardo,

So happy to hear that this issue is now resolved for you! Please let us know if there's anything else we can help you with.

Thanks,

Shaina

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