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Tobias Arendt
Tobias Arendt Updated

Studio Bug - enter Fullscreen + external Screen

Well,

i use a DELL P2715Q Screen as my main monitor for my MacBook Pro 15" 2017.

The Monitor is scaled to 3840*2160 px

 

When i start invison Studio on the external screen and resize the window to Fullscreen invision studio misaligns the select boxes from the elements.... bit hard to describe so i put some screenshots up.

Everything works fine on the internal screen

here are some screenshots https://imgur.com/a/V9b4IkU

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

UPDATE

I wanted to provide you with some good news in this Community thread! Our engineers have released a fix and we are considering this issue to be completely resolved in the latest version of InVision Studio 1.14.0. 

That being said, we apologize for the inconvenience that this caused and wanted to take the time to thank you for your patience, continued support and feedback. If anybody finds that they are still having scaling issues after upgrading to the latest version, please don't hesitate to let us know by contacting our Support team directly here to report.

 

Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador Edited

Hi Tobias,

Thanks for bringing this to our attention. I also appreciate that you have provided your monitor and computer details, as well as those useful screenshots!

Our Support team is aware of some similar issues when entering fullscreen mode in Studio. I will open a ticket on your behalf so that the Support team can dive deeper into this issue with you. Please look for a message from them soon.

Have a great day,

Shaina

If anyone else is experiencing this issue, please contact our Support team directly here to report.

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