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Style Guide not working Sketch 49.1

Hi,

I'm running Sketch 49.1 + Craft 1.0.55 and seems like the style guide is not working. 

It's not showing on the library and doesn't sync.

 

Any ideas?

Thanks!

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    Avatar
    Shaina Torgerson

    UPDATE

    Our sincerest apologies for the time it took to resolve the issue where Craft Sync Styles plugin is not working correctly with Sketch version 50. I'm glad to let you all know that our Engineering team just released an update for Craft Sync Styles plugin and you should be able to generate styles page as expected, please make sure your Craft Manager is updated to Version v1.0.69 and the Library plugin is updated to v1.0.81 (see screenshot below). Please also note you will need to toggle on the Library plugin within Craft Manager to be able to use the latest version of the Library plugin. 





    Please give it a try and let us know if any of you notice any further issues with Sync Styles plugin. We really appreciate your patience while we try to resolve this issue. 

  • Avatar
    Shaina Torgerson

    Hi Miane,

    So sorry to hear that you're running into this issue! I can confirm that we have recently become aware of this issue and our Engineering team is currently looking into this issue.

    I will open a ticket on your behalf so that our Support team can dive deeper. Please look for a message from them soon.

    I can only offer my deepest apologies at this time for the trouble you are having with this, and the inconvenience that this is putting you through, Miane. Thank you for your patience as we work on this, and please let us know if you have any other questions or comments here.

    Best,

    Shaina

    If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

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  • Avatar
    Preston McCauley

    I was also able to replicate this. I sent in a support issue.

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  • Avatar
    Shaina Torgerson

    Thanks so much for sending in a ticket, Preston!

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  • Avatar
    roblack

    Same issue here, i am guessing no need to send another ticket if its being looked at.

    In my case, when i create styles > change the color > create styles again = it updates everything.

    But then if i want to change another color again, i need to delete the styles tab and repeat the first process to make the changes.

    So it can work for now, but it would be MUCH easier just to hit that "update" button that should show up :)

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  • Avatar
    Shaina Torgerson

    Hi Roblack,

    Any extra information our Support team can gain related to issues we are already aware of does help! Please open a ticket with the information you provided in your comment above. 

    By opening a ticket, our Support team will also keep you in the loop on the status of this issue. When there is a solution, they will notify you directly.

    Please let me know if there's anything else I can help you with.

    Have a great day,

    Shaina

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  • Avatar
    Shaina Torgerson

    UPDATE:

    We've released a new version of Craft Library 1.0.77 with a fix in place to resolve this issue where the "Sync Styles" functionality was missing. Please check that you've received the update and that you're on the most current version of Craft Library. You can check this by clicking the "C" icon and then hovering over Library as in the screenshot below:

        

    You should be all set with the new update automatically, but if you didn't automatically see that update come through, or you don't see the most recent version, please first check for any Craft Manager updates by clicking the "C" icon > gear icon > Preferences > Check for updates. This will ensure you're on the most current version of Craft Manager.

    To check for any plugin updates, simply click the "C" icon once again and then hit shift + command + R to refresh Craft Manager. This should then prompt to restart Sketch if any updates are available.

    Once you're on the most current version of Craft Library, we believe you should no longer experience the issue. Thanks so much for your patience with us, and please don't hesitate to give us a shout if any further trouble at all comes up as we want to make sure this gets fully sorted for you.

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  • Avatar
    roblack

    All good on my end. Works as intended now so all is good ;)

    Thank you for handling!

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  • Avatar
    Shaina Torgerson

    Glad that solved your issue! Have a wonderful day :)

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  • Avatar
    Aycan Elijah Yilmaz

    The issue is back with sketch 50.2. It only creates one empty colour style on a quite busy document with multiple styles. Reinstalled both sketch and craft to no avail.

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  • Avatar
    Shaina Torgerson

    Hi Aycan,

    So sorry to hear that this issue is presenting again after updating to Sketch 50. I would like for our Support team to take a closer look at this and gather more information from you.

    I notice that you have already opened a ticket about this issue with our Support team. I will make sure that they are aware of your comment here in Community as well. Please look for a message from them soon.

    Best,

    Shaina

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  • Avatar
    Inês Gomes

    Hi Shaina,

    I'm having the same issue after updating to Sketch 50.2. Any news on this?

    Thanks!

    Inês

    2
  • Avatar
    Shaina Torgerson

    Hi Ines,

    I apologize for the inconvenience that this is causing for you as well. After consulting with our Support team, I can confirm that this is a known issue related to the Sketch 50 release. That being said, I will open a ticket on your behalf with our Support team so that they can keep you in the loop on this issue.

    In the meantime, the only workaround that we can offer is to downgrade to Sketch 49.3. I want to apologize in advance because we understand that this is not ideal. But please know that our Engineering team is working on this and that we’ll send you an update as soon as we have a resolution.

    Thanks for your patience,

    Shaina

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  • Avatar
    Samantha Kraesig

    The blank page is happening to me to, any updates?

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  • Avatar
    Shaina Torgerson

    Hi Samantha,

    As a first step, can you please answer the following?:

         1. What version of the Craft Library plugin are you using?
         2. What version of Sketch are you using?
         3. What version of Craft Manager are you using?
         4. What operating system are you using?

    Look forward to hearing from you,

    Shaina

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  • Avatar
    Stuart Mcmorris

     

    I'm having the same issue.

    1. What version of the Craft Library plugin are you using? ------> 1.0.77
    2. What version of Sketch are you using?                           ------> 50.2 (55047)
    3. What version of Craft Manager are you using?               ------> 1.0.67
    4. What operating system are you using?                           ------>  macOS 10.12.6

    Thanks

     

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  • Avatar
    Shaina Torgerson

    Hi Stuart,

    So sorry to hear that you're also running into this issue. I greatly appreciate you providing the details you have above.

    Since you are on all the latest versions of Sketch and Craft, I would like for our Support team to take a closer look at this issue. I will open a ticket on your behalf. Please look for a message from the Support team soon.

    Best,

    Shaina

    If anyone else is experiencing this issue, and you are running the most up-to-date versions of Sketch and Craft, please contact our Support team directly here for the speediest resolution.

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  • Avatar
    Brandon Swonger

    I'm having the same issue. Colors are not syncing in Library/Document/Sync Styles

    1. What version of the Craft Library plugin are you using? ------> 1.0.77
    2. What version of Sketch are you using?                           ------> 50.2 (55047)
    3. What version of Craft Manager are you using?               ------> 1.0.67
    4. What operating system are you using?                           ------>  macOS 10.11.6

     

    Do I need to update my Mac OS?

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  • Avatar
    Shaina Torgerson

    Hi Brandon,

    I would first trying updating your Mac OS. If that doesn't solve your issue, please contact our Support team directly here for the speediest resolution.

    Thanks,

    Shaina

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  • Avatar
    Jennifer Abela-Froese

    I too am having the same issues. None of the the Styles are syncing.

    1. What version of the Craft Library plugin are you using? ------> 1.0.77
    2. What version of Sketch are you using?                           ------> 50.2 (55047)
    3. What version of Craft Manager are you using?               ------> 1.0.68
    4. What operating system are you using?                           ------>  macOS 10.13.3
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  • Avatar
    Beth Vanderkolk

    Hey Jennifer,

    I'm going to put you in touch with Support so they can dig deeper here. Keep your eye out for an email from the team. Thanks for your patience!

    Beth

     

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  • Avatar
    lehieuds

    I have same issue with Sketch 46.2, Craft Manager 1.0.69 (113) and Library 1.0.81. My OS is 10.13.6. What can I do now?

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  • Avatar
    Shaina Torgerson

    Hi lehieuds,

    I apologize for the inconvenience, but Craft by InVision LABS only works with last two non-beta versions of Sketch. For the best experience, we recommend downloading the newest non-beta version of Sketch.

    Please let me know if there's anything else I can help you with.

    Have a great day,

    Shaina

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