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InVision ambassador ambassador
Adam Hughes Adam Hughes

Craft Sync breaking file layouts.

I'm on the latest Sketch 49.1 and v1.0.56 (85) of Craft manager but the syncing has stretched some of my symbols and uploads them over the top of each other? This wasn't happening in the previous build. 

This is frustrating as I can no longer rely on sync interpreting my design files correctly and I can't provide our developers with the inspect tool. 

Can this be looked into please

Many thanks!

-Adam 

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Shaina Torgerson
Shaina Torgerson, InVision Employee , ambassador

Hi Lauren,

Thanks for providing your software details, and for reaching about this issue in Community. I will also open a ticket on your behalf so that our Support team can dive deeper into this issue.

Please look for a message from our Support team soon.

Have a great day,

Shaina

If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.


Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Adam,

I would like our Support team to take a closer look at this issue, and gather some more information from you. I will open a ticket on your behalf with our Support team.

Please look for a message from them soon.

Thanks,

Shaina

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nathan wyse
InVision ambassador nathan wyse , ambassador

def have the same issue. Would love to share any info with you guys as well in hopes of fixing the issue. 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Nathan,

Thank you very much for notifying us that you are also experiencing this issue. I will open a ticket on you behalf with our Support team so that they can gather more information from you as well.

Please look for a message from them soon.

Best,

Shaina

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nathan wyse
InVision ambassador nathan wyse , ambassador

Thank ya Shaina 

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Of course Nathan! 

Have a wonderful day,

Shaina

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Lauren Moses
InVision ambassador Lauren Moses , ambassador

Having the same issue. Have dozens and dozens of files and manually uploading is almost not an option when working with tight deadlines.

Running Sketch v.49.3

Craft 1.0.59

Hoping this issue gets resolved soon...craft really speeds up my workingflow when everything runs smoothly

 

Regards

Lauren

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