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Boards layout type not working

When I choose a layout type in boards it doesn't change anything. Each element in my board just skips size for a fraction of a second, then it just continuous in the same layout. It has no effect. I've tried all three of them and my board is populated with four different sections of colors, images etc. They are all just listed vertically with a headline above that I made. 

 

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    Preston McCauley

    Hello GG,

    Let's see if we can get a bit more information about your board structure and browsers you are using. On your grids do you have an equal amount of items each of your rows (colors, images)? Try moving one of your bottom rows to the top and then apply the grid changes. Can you also tell me what browser you are using? Let me know if you see any changes.

    Preston

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    GG

    I'm using Firefox (always updated) on W10. For many reasons I need to use FF but I gather that IN is cross browser valid? I don't have equal amount of assets in the board structure. I've tried moving them around, making uneven layout etc. That works fine but the layout type switcher doesn't affect anything anyhow. I added a ton of stuff to see if there's a minimum amount of assets in my single board that needs to be added in order to get the types/views to change, but then again that would seem weird - and it didn't change anything. I also by accident found a very anonymous zoom slider bottom right, when I zoomed out the I lost ALL navigation and top positioned icons. The whole page became white with assets only in sight. I had to click a X top right to get back to the original page where the navigation buttons are placed top right, but that formatted my zoom percentage so I couldn't keep the zoom percentage I had chosen. 

     

     

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  • Avatar
    Preston McCauley

    Hi GG,

    Any chance this is working for you yet? What version of Firefox are you using? I will give this a try as well. The other option like you mentioned above is to check the various zoom states of your browser. I know that can sometimes impact various browser based apps.

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    GG

    No, still the same. Firefox 58.0.2 (64-bit)

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  • Avatar
    Preston McCauley

    Hi GG,

    I'm sorry you are still having this problem. I tested in the same version of fire fox with a rather large board and was able to see items change position based upon the grid setting.The items that did not change were the two that had the same layout in meticulous and masonry. I believe this is because the items are all the exact same size from my export. Here is a redacted view of the same data area on one of my boards in FireFox. 

     

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  • Avatar
    Shaina Torgerson

    Hi GG,

    After consulting a bit more with our Support team, they would like to gather some more information from you in a ticket. I will be opening a ticket on your behalf with our Support team so that they can get to the bottom of this issue.

    Please look for a message from them soon.

    Thanks again,

    Shaina

    If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

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