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InVision ambassador ambassador
David Hardman David Hardman

Is there a limit to the size of a page?

I've created my UI in Sketch and I am using craft to add hotspots and upload it.

I have one page (which is particularly long) that is loading with a fault like a corrupt file logo in Invision.

I have also had a problem with some hotspots not uploading when I update the page. Deleting all pages and starting again seemed to fix that,  but it was annoying to have to do that.

Regards

David

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David Hardman
InVision ambassador David Hardman , ambassador
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I should add that the offending sketch artboard is 768w x 26885h (This is not the size of the final page but needs to contain a lot of options in my wireframe)

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi David,

Thanks for reaching out and providing those details! I'm sorry for the inconvenience here. There is no official size limit, however our team is aware that some users have faced this issue. I will open a ticket on your behalf so that our Support team can dive a bit deeper on this issue with you.

We do know that people are seeing issues somewhere around 5000 px. If you are syncing your artboards using Craft Sync at the 2x, which is the Craft default, you would be breaking the 5000 px mark. I suggest trying to sync at 1x.

Please let me know if there's anything else I can help you with. Otherwise, please look for a message from our Support team soon.

Thanks,

Shaina

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toby
InVision ambassador toby , ambassador Edited
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Same here, uploading a Slice showing user flows that is 19690 x 10827 - it loads but nothing will display in Invision when viewed - Inspect window is just white. Image file is well under 10mb limit.

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David Hardman
InVision ambassador David Hardman , ambassador
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Syncing at 1x solved it for me.

Regards

David

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador
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Hi there!

David - Thank you very much for providing that information for Toby. We greatly appreciate it, and I'm happy to hear that you were able to reach a resolution with our Support team.

Toby - Can you please try syncing at 1x to see if this resolves your issue as well? Please let me know if you continue to have issues after attempting this.

Thanks and have a great day,

Shaina

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