Browser not supported

Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.


InVision ambassador ambassador
Rob Gill Rob Gill Edited

Craft Data Bug - Symbol text can't be overwritten once Craft has populated them

Hello,

I am having issues where I am unable to manually over ride the data in a symbol after it is populated using Craft Data.

This has only happened since updated to Sketch 48, but has got so annoying I have to tell you about it. Here is a GIF that shows the issue...

 

There is also another (equally annoying) issue which you can see here, when you select multiple symbols and populate them, you have to then press cancel (or esc) for the amount of symbols that you have selected, even though as you can see that it populates the numbers on the first click.

Is anyone else also experiencing these issues? And do you have any tips on how to fix them?

Thanks!

5

comments

sort by

official comment
Shaina Torgerson
Shaina Torgerson, InVision Employee , ambassador Edited

Hi Rob,

So sorry to hear that you're encountering this frustrating issue! It appears as if this is a known issue and that our Support team is already looking into finding a resolution. I will open a ticket on your behalf so that the Support team can dive deeper into your use case.

Please look for a message from our Support team soon.

Have a wonderful day,

Shaina

If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.


Iana Shorova
InVision ambassador Iana Shorova , ambassador

Hi Rob.

I have the same issue and found out that you can still replace the text... after deleting the text from the necessary instance as many times as there are items selected for craft to fill in, so if you filled in text in 3 items, you will have to delete the text 3 times and on the forth time you select it, you will be able to change content.

1

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Iana,

Thanks for filling us in with that helpful information! It appears as if our team is still working on a resolution for this issue. Would you like to me to open a ticket on your behalf to share this information with our Support team?

Have a great day,

Shaina

0

Darko Antanasijevic
InVision ambassador Darko Antanasijevic , ambassador

I'm having the same problem, and it is really slowing me down and killing my productivity.

@ Invision team, can you please increase the importance of this bug? Looking forward to downloading Craft update with the fix for it.

@ Iana Shorova, thanks for the tip on how to workaround this issue, I really needed it!

@ Rob Gill, thanks for the gif and for reporting the issue. I hope it'll be fixed soon.

Darko

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador Edited

Hi Darko,

So sorry to hear that this is disrupting your workflow. I'm glad to hear that Iana's workaround helped you in the meantime.

I will be sure to open a ticket on your behalf so that our Support team can dive deeper. Please look for a message from them soon.

I will also be sure to bring this up in our next Product Meeting so that our Product Managers are aware of the impact this is causing for users. Thanks for hanging in there as we work on this issue.

Have a wonderful day,

Shaina

0

Palmer D'Orazio
InVision ambassador Palmer D'Orazio , ambassador

On a related note, my copy of Craft Data won't override text at all. When I select some symbols and choose a data type, nothing is populated, even after selecting the layer and hitting "ok" for each symbol.

Currently on Craft Data 1.0.18 and Sketch 49.3.

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Palmer,

Sorry to hear that you're running into a related issue! I will also open a ticket on your behalf so that our Support team can take a closer look at what might be causing this.

Please look out for a message from our Support team soon. I apologize for any inconvenience that this has caused for you.

Have a great day,

Shaina

0

Judit Stiber
InVision ambassador Judit Stiber , ambassador

Still the same problem here too.. 
Both not being able to override and clicking hundreds of times on the open popup. Also, if I chose not the first element in the dropdown and accidentally clicked on the second OK, it totally messes up what I am doing... Any feedback when this issue is being solved?

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Judit,

So sorry to hear that you're also running into this issue! Thank you very much for opening a ticket with our Support team regarding this issue. 

Please look for a message from our Support team soon. Thank you for your patience, and I apologize for any inconvenience that this has caused for you.

Have a great day,

Shaina

0

Andy Laken
InVision ambassador Andy Laken , ambassador

Same issue here - can't override text after Craft has populated, and same issue with dialog appearing N times (where N is # of duplicated objects) even though all the overrides populate on the first time.

Duplicate 1.0.12

Data 1.0.30

What is ETA for a fix here?

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Andy,

Thanks for reporting this as well! Can you please confirm what version of Craft Manager you are using as well please?

I encourage you to open a ticket with our Support team regarding this issue as well. They will be able to assist you further.

Thanks,

Shaina

 

0

join the conversation

to comment, sign up or sign in.