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InVision ambassador ambassador
Arin

Rendering issue in preview mode

Hi.

Issue details:

Rendering problem with chrome browser in preview mode. upload screens with Craft sync with photoshop in windows 10. I'll check invision in Mozilla Firefox and i dont have same problem.

notice: my previous projects that manually added via upload platform working fine in all browsers.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Arin,

I apologize for the inconvenience in experiencing this issue. Happy to help in any way I can! In order to get a better grasp on this issue, can you please provide the following information?:

     1. What version of Chrome are you using?

     2. What version of Photoshop are you using?

     3. If you feel comfortable doing so, can you please provide the name of the project where you are experiencing this issue?

Thanks,

Shaina

1

Arin
InVision ambassador Arin , ambassador
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Hi Shaina. Thanks for your attention.

1. My chrome version is: 63.0.3239.132 (Official Build) (64-bit)

2. Photoshop version: CC 2018 (19.0 Release) - Currently installed Craft version is 2.0.52

3. This issue exists in all my projects

Thank you so much.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Arin,

Thanks for providing that information. I will be creating a ticket on your behalf so that our Support team can look deeper into this issue.

Please look for a message from them soon.

Thanks,

Shaina

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