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InVision ambassador ambassador
Mikko Suominen
Completed

Problem with duplicate

Hi all! 

My problem is this: I have to duplicate project, so i can invite 3rd party to inspect my prototype. I don't want to give 3rd party option to do anything for the original one..

When i duplicate the prototype, inspect won't work anymore. So is there a way to do REAL duplicate that keeps all the necessary functionalities to new one? Sure i can make a new one, but it has 125 screens so there's a loooot work to do :(

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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UPDATE

Our apologies for the trouble that existed with Inspect data not being included when duplicating prototypes, and for the time that it has taken to correct this problem. I can confirm that our Engineers have identified the source of the issue and we have subsequently released a fix. Our Support Team has tested this and Inspect data is now included when duplicating a prototype, and this includes prototype assets too.

Please give this another try and let us know if you're still having any trouble, otherwise please accept our grateful thanks for your patience while we worked to fix this issue.


Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Mikko,

I'm sorry that you're running into this issue. I will be opening a ticket on your behalf so that our Support team can dive deeper into this issue. Please look for a message from them soon.

In the meantime, you can try syncing up to a new prototype via Sketch/Craft to make a 'duplicate' that contains inspect data. This workaround may only work if the prototype was built in Sketch/Craft.  If the hotspots were built in InVision, you would have to be rebuild in the new prototype. 

Please let me know if this helps.

Thanks,

Shaina

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Golan Weiss
InVision ambassador Golan Weiss , ambassador Edited
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Also facing the same bug.

After duplicating, the inspect tab leads to the following page, although in the original prototype the inspect works as expected.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador Edited
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Hi Golan,

Sorry to hear that you're also experiencing this issue. I will open a ticket on your behalf as well so that our Support team can keep you updated on a solution.

Please look for a message from them soon.

Thanks,

Shaina

NOTE:  If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador Edited
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A note for others that may be experiencing this issue:

After working with Support, it appears as if this behavior is related to a known issue we have identified on our end where duplicated prototypes do not carry over Inspect data. We've gone ahead and escalated this to our engineering team to investigate and as soon as we have more information on a resolution, we'll be sure to provide an update in this thread.

In the interim, if you create a new prototype you can perform a Sync from Craft to the new prototype which will regenerate the screens and Inspect data. Alternatively, if you duplicate the existing prototype through the web application, you can then sync your artboards to this copy of the prototype to generate the Inspect data. 

Again, if anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

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Jason Nyquist
InVision ambassador Jason Nyquist , ambassador
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Any updates on this issue?

I have tried duplicating a prototype with 100+ screens multiple times now.  But only the first 45 screens make it.  The rest are lost.

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Jason,

Unfortunately, it appears as if our team is still tracking this issue. The latest update I have is the information in my comment directly above yours.

I'm happy to open a ticket on your behalf so that our Support team can track your incident for this issue. Please keep an eye out for an email from one of our Support agents soon.

Thanks for your patience,

Shaina

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Volodymyr Murskiy
InVision ambassador Volodymyr Murskiy , ambassador Edited
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hi, any news? seems it still doesn't work correctly

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Michéle (Mikele) De Sousa
InVision ambassador Michéle (Mikele) De Sousa , ambassador
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Hi Volodymyr 

Thank you for reaching out.

Are you experiencing the same issue?

If you are experiencing the same issue, please email [email protected] for the speediest resolution.

Thanks and stay safe. Stay awesome.

 

 

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