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Yasmany Cubela Medina
Yasmany Cubela Medina Updated

cant see my documents

I can't see those 13 documents on my scape all suddenly any idea or help please. Thanks in advance

This post is associated with a known feature request: [[ problemTicketSubject ]]. Let our Product team know that you’re interested in this feature.

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Mark Mezzanotte
InVision ambassador Mark Mezzanotte , InVision Employee , ambassador •

Hello @Yasmany Cubela Medina,

Thanks for reaching out to us and I'm sorry to hear you're not able to view your documents.
 
It is possible that the My Documents filter is hiding these documents and we need to adjust the filter.
 
To do so:

  1. Log into your V7 team
  2. Click on "Documents" in the left panel
  3. Change the date range from "Active last 3 months" to "All time" (shown in image below)


Are you able to view your documents after changing this toggle?

 
Thank you,
Mark

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