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InVision ambassador ambassador
Cavalcanti Cavalcanti
closed thread

(MAC) Photoshop Sync ERROR "Unable to save Pixmap"

Hello, 

I am trying to sync my photoshop project artboards to In Vision, but when a press to Sync appears a dialog box with the error: Unable to save Pixmap.

Can you help me plz?

Tnks

 

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official comment
Beth Vanderkolk
Beth Vanderkolk, InVision Employee , ambassador

Hey there,

Apologies for the trouble you're experiencing! From the looks of it, this is an issue that our Engineering Team is currently investigating. I'm going to go ahead and open a ticket on your behalf with the Support team so that they can keep you posted on this issue. They'll be reaching out shortly. 

Thanks for your patience.

NOTE: If anyone else is experiencing this issue, please contact Support.

Beth